Refund policy

Refund and Cancellation Policy

Secure Measures sells online courses and live training. We do not sell physical products, so there is nothing to return or ship back.

Online courses

You may request a full refund within 14 days of purchase if you have not started the course. Once a course has been started, it is not refundable.

Live classes

• Full refund if you cancel at least 72 hours before the session.
• Fifty percent refund if you cancel between 24 and 72 hours before the session.
• No refund for cancellations inside 24 hours or for no-shows.
• You may reschedule once with at least 24 hours notice.
• If we cancel or reschedule a class, you may choose a full refund or a credit toward a future course.

Subscriptions

You may cancel a Micro Learning Series subscription at any time. Cancellation stops future charges. We do not issue partial refunds for the current billing period.

Organization and agency training

Training purchased under a contract, purchase order, or service agreement follows the cancellation and refund terms of that agreement.

How refunds are issued

Approved refunds go back to your original payment method within ten business days. Your bank may take a few more days to post it.

To cancel or request a refund

Email inquiry@secure-measures.com or call 310-507-1493. Please include your name, the course or class, and the date of purchase or session.